{"id":11,"date":"2026-05-10T19:47:11","date_gmt":"2026-05-10T17:47:11","guid":{"rendered":"http:\/\/nuvaeg.com\/?page_id=11"},"modified":"2026-05-10T22:57:56","modified_gmt":"2026-05-10T20:57:56","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/nuvaeg.com\/ar\/refund_returns\/","title":{"rendered":"\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639"},"content":{"rendered":"<div id=\"page-header-1906319164\" class=\"page-header-wrapper\">\n  <div class=\"page-title dark featured-title\">\n\n    \n    <div class=\"page-title-inner container align-center flex-row medium-flex-wrap\" >\n              <div class=\"title-wrapper flex-col text-left medium-text-center\">\n          <h1 class=\"entry-title mb-0\">\n            \u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639          <\/h1>\n        <\/div>\n                    <div class=\"title-content flex-col flex-right text-right medium-text-center\">\n        <ul class=\"nav sm-touch-scroll nav-line nav-uppercase text-left nav-left\"><li class=\"nav-single-page hidden\"><\/li><\/ul>      <\/div>\n    <\/div>\n\n       <\/div>\n    <\/div>\n  \n\n<h1 data-start=\"216\" data-end=\"234\">\u00a0<\/h1>\n<h1 data-start=\"216\" data-end=\"234\">? Refund Policy<\/h1>\n<p data-start=\"236\" data-end=\"263\">Last updated: February 2026<\/p>\n<p data-start=\"265\" data-end=\"406\">At siomar.net, customer satisfaction is important to us. This Refund Policy explains the terms under which refunds or returns may be granted.<\/p>\n<hr data-start=\"408\" data-end=\"411\" \/>\n<h2 data-start=\"413\" data-end=\"426\">? Returns<\/h2>\n<p data-start=\"428\" data-end=\"495\">You may request a return within <strong data-start=\"460\" data-end=\"470\">7 days<\/strong> of receiving your order.<\/p>\n<p data-start=\"497\" data-end=\"520\">Returned products must:<\/p>\n<ul data-start=\"522\" data-end=\"592\">\n<li data-start=\"522\" data-end=\"535\">\n<p data-start=\"524\" data-end=\"535\">Be unused<\/p>\n<\/li>\n<li data-start=\"536\" data-end=\"564\">\n<p data-start=\"538\" data-end=\"564\">Be in original packaging<\/p>\n<\/li>\n<li data-start=\"565\" data-end=\"592\">\n<p data-start=\"567\" data-end=\"592\">Include all accessories<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"594\" data-end=\"681\">Products that are opened, used, or damaged by the customer are not eligible for return.<\/p>\n<hr data-start=\"683\" data-end=\"686\" \/>\n<h2 data-start=\"688\" data-end=\"701\">? Refunds<\/h2>\n<p data-start=\"703\" data-end=\"798\">Once your returned item is received and inspected, we will notify you of approval or rejection.<\/p>\n<p data-start=\"800\" data-end=\"812\">If approved:<\/p>\n<ul data-start=\"814\" data-end=\"927\">\n<li data-start=\"814\" data-end=\"871\">\n<p data-start=\"816\" data-end=\"871\">Refunds will be processed within <strong data-start=\"849\" data-end=\"871\">5\u201310 business days<\/strong><\/p>\n<\/li>\n<li data-start=\"872\" data-end=\"927\">\n<p data-start=\"874\" data-end=\"927\">Funds will be returned to the original payment method<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"929\" data-end=\"1005\">Shipping fees are non-refundable unless the item was defective or incorrect.<\/p>\n<hr data-start=\"1007\" data-end=\"1010\" \/>\n<h2 data-start=\"1012\" data-end=\"1037\">\u274c Non-Refundable Items<\/h2>\n<p data-start=\"1039\" data-end=\"1078\">The following items cannot be refunded:<\/p>\n<ul data-start=\"1080\" data-end=\"1168\">\n<li data-start=\"1080\" data-end=\"1100\">\n<p data-start=\"1082\" data-end=\"1100\">Digital products<\/p>\n<\/li>\n<li data-start=\"1101\" data-end=\"1123\">\n<p data-start=\"1103\" data-end=\"1123\">Opened consumables<\/p>\n<\/li>\n<li data-start=\"1124\" data-end=\"1168\">\n<p data-start=\"1126\" data-end=\"1168\">Clearance or sale items (unless defective)<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1170\" data-end=\"1173\" \/>\n<h2 data-start=\"1175\" data-end=\"1199\">? Order Cancellation<\/h2>\n<p data-start=\"1201\" data-end=\"1245\">Orders can only be canceled before shipment.<\/p>\n<p data-start=\"1247\" data-end=\"1290\">Once shipped, cancellation is not possible.<\/p>\n<hr data-start=\"1292\" data-end=\"1295\" \/>\n<h2 data-start=\"1297\" data-end=\"1328\">\u26a0 Damaged or Incorrect Items<\/h2>\n<p data-start=\"1330\" data-end=\"1427\">If you receive a damaged or incorrect product, please contact us within <strong data-start=\"1402\" data-end=\"1414\">48 hours<\/strong> with photos.<\/p>\n<p data-start=\"1429\" data-end=\"1481\">We will replace or refund the item at no extra cost.<\/p>\n<hr data-start=\"1483\" data-end=\"1486\" \/>\n<h2 data-start=\"1488\" data-end=\"1501\">? Contact<\/h2>\n<p data-start=\"1503\" data-end=\"1533\">To request a return or refund:<\/p>\n<p data-start=\"1535\" data-end=\"1562\">Email: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2620\" data-end=\"2638\">info@nuvaeg.com<\/a><\/p>\n<p data-start=\"1564\" data-end=\"1579\">Please include:<\/p>\n<ul data-start=\"1581\" data-end=\"1644\">\n<li data-start=\"1581\" data-end=\"1597\">\n<p data-start=\"1583\" data-end=\"1597\">Order number<\/p>\n<\/li>\n<li data-start=\"1598\" data-end=\"1619\">\n<p data-start=\"1600\" data-end=\"1619\">Reason for return<\/p>\n<\/li>\n<li data-start=\"1620\" data-end=\"1644\">\n<p data-start=\"1622\" data-end=\"1644\">Photos (if applicable)<\/p>\n<\/li>\n<\/ul>\n<h2><span style=\"font-size: 16px;\">Need help?<\/span><\/h2>\n<p>\u00a0<\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nuvaeg.com\/ar\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nuvaeg.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nuvaeg.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nuvaeg.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nuvaeg.com\/ar\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":8,"href":"https:\/\/nuvaeg.com\/ar\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":413,"href":"https:\/\/nuvaeg.com\/ar\/wp-json\/wp\/v2\/pages\/11\/revisions\/413"}],"wp:attachment":[{"href":"https:\/\/nuvaeg.com\/ar\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}